Shipping policy
Shipping Policy
We strive to process and ship all orders efficiently.
Shipping Methods and Processing
- Shipping Carriers: We utilize reliable carriers, including USPS, UPS, and Amazon Logistics, to ship your item.
- Processing Time: Orders are typically processed and dispatched within 1–2 business days.
- General Transit Time: Once shipped, your order usually takes approximately 5–7 business days to arrive. Please note that occasionally, deliveries may experience a slight delay due to customs processing. We kindly ask for your patience in such circumstances.
Estimated Shipping Time
| Shipping Method | Estimated Transit Time |
|---|---|
| Standard Shipping | 3–7 business days |
| Priority Shipping | 2–3 business days |
Shipment Tracking
You will receive tracking information via email once your order has been shipped.
- You will also be able to track your order under the ‘Orders’ section when you log in to **My Account** on our website.
Address Updates and Changes
Please ensure your shipping address is correct before finalizing your purchase.
- Once your order has been placed, shipping addresses cannot be changed or updated to prevent fraud and processing errors.
Item Not Received
If your purchase has not arrived by the estimated delivery date, please contact our customer service team immediately for assistance:
- Customer Service Email: service@broaimx.com
